About three focused hours. Read the lesson, do the drills out loud, print the worksheet, complete it, and turn it in to your manager. When you're done for the day, click Mark this day complete at the bottom.
Watch the Day 3 video in our Rippling LMS before you work through the lesson below. You'll be prompted to sign in with your Rippling account. The video opens in a new tab.
▶ Watch Day 3 video in Rippling
Editors: click the button above while in edit mode to change the video link.
Goal: master the rest of the MediaFlex menu and — most importantly — how the products connect into one system.
Core products are the workhorses. The client picks two.
| Core product | The hook |
|---|---|
| GMB & Listings | Accurate everywhere customers search; better local ranking. |
| Enhanced Email | Reach verified new prospects who match their best customers. |
| Live Chat | AI chat that answers and books 24/7 so no lead is lost. |
| Appointment Booking | Customers book instantly; payments and calendars built in. |
| AI Voice Chat / Calls | An AI agent answers every call so no lead goes to voicemail. |
| FB & Google Ad Manager | Done-for-you paid ads, built, run, and reported. |
| Google Review Management | A steady stream of new 5-star reviews, managed for them. |
| Sponsored Content | Their story told on our trusted sites and promoted to our audience. |
Essential products round out the mix. The client picks one.
| Essential product | The hook |
|---|---|
| Newsletter Ad | A banner in our weekly newsletter to opt-in local parents. |
| Website Ad | A banner on our parenting sites — an audience only we have. |
| Online Listing | A rich directory profile found at the deciding moment. |
| Podcast Sponsor | A spot in our podcast with the trust of the host. |
| Your Company Weekly Newsletter | We write, send, and manage their newsletter for them. |
| Direct Mail 1-Off | Automated one-at-a-time mail, triggered when it matters. |
| Enhanced Workflow Engine | Automations that handle follow-up and reminders for them. |
| SMS Marketing | Text campaigns that get read in minutes. |
The All-Included set comes free with every MediaFlex program, on top of the picks: Video Testimonials, Review Widget, QR Code Generator, Surveys, Quizzes, Reporting, Mobile App, Social Scheduler, Calendar/Booking Links, Gift Cards, and ESign Agreement Templates. Frame these as “you get all of this too, included.” It makes the value obvious.
This is the most important sales concept in the whole menu. No single product is the point — the system is the point. Walk a client through the loop using their own picks:
Attract: Print, Website Ad, Newsletter Ad, Sponsored Content, Live Event — get the right eyes on the business.
Capture: LeadID, Online Listing, Live Chat, Booking — catch the people who respond.
Convert: Enhanced Email, Workflow Engine, AI Voice, SMS, Ad Manager — follow up until they buy.
Retain: Review Management, Company Newsletter, Gift Cards — keep them coming back.
Report: the included Reporting dashboard ties it all together.
“Any one of these helps. Together, they become a machine — we attract the right local customers, capture them, convert them, and keep them coming back, all reported in one place. That’s the difference between buying an ad and building a system.” Practice saying that until it’s natural.
Print the worksheet, fill it out (by hand or in your PDF viewer), and turn it in to your manager. Then mark this day complete below.